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Trefonen CE Primary School

Learning in love, growing in faith.

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Parent Support


'All in Activities'

Autism West Midlands Updates

Family Information Directory

Family Information Service

Getting ready to start secondary school

Mental Health - How we can support your child

Parenting helpline

School based Parent Support Events : Parent / Carer Information Events 2023


SEND Local Offer

Toileting Support

'Understanding your Child' Training

'All In' Activities

The All In Programme is part of Shropshire’s Early Help service for children aged up to the age of 18 who live in Shropshire and have a disability that prevents them accessing universal services without additional support.

‘All In’ short breaks are available to families when universal services aren't able to meet the needs of their disabled child and provide a range of opportunities from horse riding, football, swimming, cycling, arts and music.

The activities are managed and commissioned by Actio and you can see the latest activity offer on the Actio website. Activities | Actio (

The activities are provided as a 'targeted provision offer', this means that if your child requires personal care support, dedicated one to one, or has complex care or health needs, you will need to speak to Shropshire Councils Disabled Children’s Team about accessing additional support to be able to access these activities safely and appropriately. Many activity providers are happy for PA's, parent carers, or other trusted adults to support a child to access an activity but please check with them as they may need to undertake some risk assessments for your child's safety and wellbeing. Please contact First Point of Contact at Shropshire Council on 0345 678 9021 to discuss how to access any additional support.

If your child isn’t already an ‘All In’ member you can apply through the SEND Local Offer.


Autism West Midlands Update

WEEKLY Zoom Advice slots – every Monday, Tuesday and Wednesday

For those would like some face-to-face contact we are offering this virtually via video appointments. Zoom works well on mobile phones. To book a 45 min advice appointment with a specialist autism advisor please book via our shop.

Virtual Support Group for Parents - Wednesday Mornings 10am-11am & Wednesday Evenings 8pm-9pm – 1st and 3rd Weds of each month (term time)

Our online support groups meet twice a month via Zoom. This is an opportunity to talk with other parents, share ideas, and offer support.

If you would like to join either of the support groups, please email the team here

Dad’s Group – Monthly on a Thursday 7pm-8pm

This is an opportunity for dads to meet online, share ideas, celebrate their children’s achievement’s and offer support to each other with a member of Autism West Midlands present.  For more information and booking details see link below

Advice and support

We also offer advice and support over the phone and via email. Parents/carers and professionals can contact our small team directly to arrange an appointment please call:

Shropshire office - 01952 454156

Monday, Wednesday, Friday - Wendy Cowton - 07900784186

Wednesday, Thursday, Friday - Emma Hegenbarth - 07881109480

Tuesday, Wednesday, Thursday - Dawn Lewis - 07706309382

Email -

Helpline - 0121 450 7575

Family Information Service


Shropshire’s Family Information Service (FIS) has been providing free information, support and guidance to families of children and young people aged 0-19 years in Shropshire since 2000. It provides information on all aspects of family life, from childcare and things to do through to the sort of family support matters which many families face.

The FIS is always keen to make sure that the information it provides, and the way in which it's provided, meets the ever-changing needs of families in Shropshire.

We'd like to know more about the sort of information parents may want now or what they think would be useful in the future, and would be grateful if you could please ask them to complete our short survey  which covers some of the many issues affecting families.

To find out more about the FIS please take a look at our webpages.

You can also follow the FIS on Facebook.

Parenting Helpline

Parenthood can be extremely rewarding and enjoyable. It can also be demanding, frustrating and exhausting. Shropshire Council’s Parenting Team is here to support parent carers to raise healthy, well-rounded children in a loving and stable environment.

Do you have any questions around child development and parenting?

Why not call our Parenting Helpline where one of our trained Parenting Practitioners will be ready to listen?

Parenting Helpline Call 01743 250950 on Tuesdays and Thursdays from 9am to 12.30pm

If you would like to find out about other services the Parenting Team offers please email

School based Parent / Carer Information Events 2023

SEND Local Offer (New Video)

We are delighted to be able to share with you a new video we have produced which explains what the Shropshire SEND Local Offer  is, and how it can help parent carers and families. The video shows the full range of information available on the Local Offer and the directory element. It also shares how parent carers can get involved in producing the Local Offer. You can watch this short video on the Shropshire SEND Local Offer YouTube channel:

What is the SEND Local Offer? (signed version)

What is the SEND Local Offer?

Toileting Support

The Public Health Nursing Service have developed a video called Toileting Support Session teaching children how to wipe their bottoms, following a number of referrals from primary schools. This video   supports children in a fun and visual way.  

Understanding your…

Parent carers can access a range of free online courses to help and support them in their role as parents. These include…

  • Understanding your Pregnancy
  • Understanding your baby
  • Understanding your child
  • Understanding your child with additional needs
  • Understanding your teenager
  • Understanding your child’s mental health
  • Understanding your relationships

For further information please visit the Family Information Service online directory

Shropshire DA Self-Referral pathway

NSPCC Support for Parents